Return & Refund Policy At KuwaitCavarat, we are committed to providing quality products and a fair, transparent return process in line with applicable consumer protection standards in Kuwait. ⏱ Return......
Return & Refund Policy
At KuwaitCavarat, we are committed to providing quality products and a fair, transparent return process in line with applicable consumer protection standards in Kuwait.
⏱ Return Period
- Customers may request a return within 14 days of receiving the order
🔁 Change of Mind Returns
- Returns due to change of mind are accepted only if the item is unopened, sealed, and in original condition
- Items that have been opened or used are not eligible for return
📦 Defective or Incorrect Items
- If you receive a defective, damaged, or wrong item, please contact us immediately
- After inspection, we will offer a replacement or refund based on availability
📍 Condition of Returned Items
- Items must be returned in original condition with all packaging and accessories
- Any item showing signs of use, damage, or missing components may be rejected
🚚 Return & Delivery Charges
- Delivery charges are non-refundable
- Return delivery costs are the customer's responsibility, unless the issue is due to our error
❌ Non-Returnable Items
- Opened or used products
- Customized or special-request items (cannot be cancelled or returned)
💰 Refund Method
- Refunds are processed after the returned item is received and inspected
- Approved refunds are issued via WAMD or payment link
- Processing time is usually 1–3 business days
📞 Contact Us
To request a return or refund, contact us:
Our team will assist you quickly and efficiently.
